Privacy Policy
Ark Electrical (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://arkltd.ca, contact us, or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information :
Name, email address, phone number, mailing address.
Service Information:
Details about the electrical services you request or inquire about.
Website Usage Data:
IP address, browser type, device type, referring website, pages visited, and other analytics data collected through cookies and similar technologies.
2. How We Use Your Information
We may use your personal information to:
Respond to your inquiries and service requests.
Provide quotes and schedule appointments.
Communicate with you about your project.
Send you important updates regarding our services or policies.
Improve our website, services, and customer experience.
Respond to your inquiries and service requests.
Comply with legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your personal information only in the following circumstances:
With trusted third-party service providers who assist us in operating our website or providing our services (e.g., website hosting, email communication tools) — these parties are required to keep your information confidential.
If required by law, legal process, or government request.
To protect the rights, property, or safety of Ark Electrical, our customers, or others.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies do not collect personal information but may collect anonymous usage data.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some parts of our website may not function properly without cookies.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Reviews, social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights & Choices
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Withdraw your consent to our use of your personal information (subject to legal or contractual restrictions).
To exercise any of these rights, please contact us at: info@arkltd.ca or call 519-805-3200.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Ark Electrical
- 389 Paris Rd, Brantford, ON N3T 5L8
- info@arkltd.ca
- 519-805-3200